Insurance and Billing

In 2014, after much hard work on the part of Massage Therapists, the State of Alaska created a massage therapy licensure programs. This means that Licensed Massage Therapists are now able to independently bill insurance companies. This is an exciting step, bringing the pain relief and health benefits of licensed massage therapy to a much broader group of people. However, billing insurance companies can be complicated. Here is a brief overview of how billing massage therapy works, and what you as a patient will need to be able to bill.  

ALL INSURANCE COMPANIES ARE DIFFERENT

Due to the overly complex nature of American health care at the moment, each individual plan and plan level has different services they cover. To see whether your plan covers massage therapy treatments you can look up your benefits package, or you can call your insurance company and they can look it up for you. At Active Alignment, our biller will also call and check your benefits for you, but it is best to familiarize yourself with your plan first.

wHAT YOUR THERAPIST NEEDS

In order for your therapist to bill for insurance, and in order to ensure that your insurance company will not deny your claim, there are several simple things you will need. First is a copy of your current insurance card. Second, your therapist will have you fill out a form detailing your current health and the reason you sought care. Third, it is easiest for us to bill insurance if you have a prescription for massage therapy from your primary health care provider. This prescription usually will contain both a recommendation for length of care and a diagnostic code. Our biller will communicate with your insurance company to attempt to secure payment.

What if I don't have insurance?

Massage Therapy and physical medicine are something that everyone should be able to access. If you do not have massage therapy insurance coverage, you are still more that welcome to pay with cash, debit, or credit, at the hourly rate listed on the booking section of the website. Please be aware that appointment space is at a premium, and if you need to cancel an appointment, 24 hours notice is required. If 24 hours notice is not given, a 50% cancellation fee will be levied. If there are extenuating circumstances, please feel free to call 907-888-2344.